) CONTROLLER

The controller responsible for data processing on this website is:

CHIARA MILO
Chiara Milosavljevic
Hernalser Hauptstraße 166
1170 Vienna, Austria
Mail: office@chiaramilo.com
Phone: +43 (0) 699 19585102
Website: www.chiaramilo.com

) GENERAL INFORMATION

I take the protection of your personal data very seriously. Your personal data is processed confidentially and in accordance with the General Data Protection Regulation (GDPR) and this Privacy Policy. When you use this website, various pieces of personal data may be collected. “Personal data” means any information relating to an identified or identifiable natural person.

) YOUR RIGHTS (Art 12–23 GDPR)

You have the following rights under EU law: Right of access (Art 15 GDPR), Right to rectification (Art 16 GDPR), Right to erasure (“right to be forgotten”) (Art 17 GDPR), Right to restriction of processing (Art 18 GDPR), Right to data portability (Art 20 GDPR), Right to object (Art 21 GDPR), Right to withdraw consent at any time (Art 7(3) GDPR), Right to lodge a complaint with the Austrian Data Protection Authority (DSB). If you wish to exercise any of these rights, please contact me using the contact details above.

) HOSTING

This website is hosted by a third-party provider. Personal data collected when using this website is processed on the servers of the hosting provider. The hosting provider is bound by a data processing agreement (Art 28 GDPR).

) DATA PROCESSING ON THIS WEBSITE

)) COOKIES

This website uses cookies only if you have given your explicit consent via the cookie banner (Art 6(1)(a) GDPR). Cookies are small text files stored on your device. You can disable cookies via your browser settings at any time. Strictly necessary cookies (essential for the functioning of the website) may be used without consent. All non-essential cookies (analytics, marketing) are only activated after consent.

)) CONTACT FORM / EMAIL CONTACT FORM

If you contact me via email or contact form, your data is processed for the purpose of handling your inquiry. Legal basis: Art 6(1)(b) GDPR — processing necessary for pre-contractual steps or fulfilling a contract. I store inquiry data for as long as necessary to process your request and comply with legal retention obligations.

)) ANALYTICS (Only if consent is given)

If you have consented via the cookie banner, this website uses: Google Analytics 4 (GA4) Provider: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA Legal basis: Art 6(1)(a) GDPR (your consent). GA4 uses cookies or similar technologies to analyse website usage. IP addresses are anonymised before processing. A transfer of personal data to the USA may occur. Google is certified under the EU–US Data Privacy Framework; Standard Contractual Clauses are additionally in place (Art 46 GDPR). You can withdraw your consent at any time via the cookie settings on this website. More information: https://policies.google.com/privacy

) DATA RETENTION

I store personal data only for as long as necessary: (a) to fulfil the contract, (b) to comply with statutory obligations (e.g. 7-year tax retention in Austria) or (c) until you withdraw your consent.

) DATA SECURITY

I use industry-standard encryption (SSL/TLS) and technical + organisational measures to protect your data from loss, misuse, or unauthorised access.

) EXTERNAL LINKS

This website may contain links to external third-party websites. I have no control over the content of those websites and cannot assume liability for them. If I become aware of unlawful content, such links will be removed immediately.

) CHANGES TO THIS PRIVACY POLICY

This Privacy Policy may be updated to comply with legal requirements or reflect changes to the website. The current version is always available on this page.